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Hours of Operation
If you would like product and pricing information, the Apple Store Telesales Team is available to assist you 7 days a week from 4:00 a.m. to 11:00 p.m. Pacific time, at 1-800-MY-APPLE (1-800-692-7753). For order status information or other assistance with an order you already placed with the Apple Online Store, please visit apple.com/support/store or contact Apple Store Customer Service by phone at 1-800-676-2775, Monday - Friday from 5:00 a.m. to 8:00 p.m., or Saturday - Sunday from 7:00 a.m. to 4:00 p.m. Pacific time.
U.S. Sales Only
Click here for APO/FPO options. The Apple Online Store U.S. accepts orders from billing addresses within the United States and most United States territories. No shipments can be made to shipping addresses outside of the continental United States, Alaska, or Hawaii. Click here for more information.
Payment Methods
Apple allows you to make your purchases using any of the payment methods described below. You even can combine more than one payment method for a single purchase. Please read our policies carefully, especially with respect to payment methods, before you place your order. Click here to see payment options for purchases made using the Apple Store app.
Credit, Debit, and Check Cards
Whether you order online or phone in your order to Apple, you may pay by credit, debit, or check card. When you provide Apple with your card information, Apple will obtain a pre-approval from the card company for the amount of the order, which may result in a corresponding block on your available credit while the pre-approval remains in place. Apple will not bill your credit card or process a transaction under your debit or check card until your order ships. The Apple Online Store U.S. accepts American Express, Discover, MasterCard, and Visa credit, debit, or check cards associated with a billing address within the United States and most United States territories. Click here for more information. Debit cards and check cards have daily spending limits that may substantially delay the processing of your order. The Apple Store requires the credit, debit, or check card security code for your card for any telephone or online purchase to protect against the unauthorized use of your credit card by other persons. The security code is an individual three- or four-digit number specific to your card that may be printed on the face of your card above the embossed account number (if American Express), or on the back of your card, on the signature panel (if Visa, MasterCard, or Discover).